Digital Delivery

1. DigiLawyer is an AI-powered legal technology platform that provides digital services and solutions to legal professionals and the general public. Our services are delivered entirely online through our website and mobile applications.
2. Upon successful purchase or subscription, customers will gain immediate access to the DigiLawyer platform and its features based on their chosen plan or service.
3. No physical goods or products are shipped or delivered.

Complaints and Customer Support

1. If you have any complaints, issues, or queries regarding our products, services, platform functionality, or overall experience with DigiLawyer, please contact our dedicated customer support team.
2. You can reach us via email at danish@digi-lawyer.com or through our customer support at +92 304 4814770.
3. Our customer support team is available 24/7 to assist you with any concerns or inquiries. We strive to respond to all complaints and queries within 24 hours.
4. In case of any technical issues or service disruptions, please provide detailed information about the problem, including screenshots, error messages, or any other relevant details to help us investigate and resolve the issue promptly.

Cancellations

1. DigiLawyer offers flexible cancellation options for our subscriptions and services.
2. Customers can cancel their subscription or service at any time by accessing their account settings or contacting our customer support team.
3. Upon cancellation, customers will retain access to the platform and its features until the end of their current billing cycle or subscription period.
4. No refunds will be issued for partially used subscription periods.

Refunds

1. DigiLawyer operates a no-refund policy for digital subscriptions and services, except in cases where there is a significant technical issue or service disruption directly caused by DigiLawyer that prevents customers from accessing or using our services as intended.
2. If you experience any technical difficulties or service interruptions that prevent you from accessing or using DigiLawyer's services, please contact our support team immediately at danish@digi-lawyer.com or +92 304 4814770. We will investigate the issue and provide a pro-rated refund or service credit for the affected period if the issue is on our end and prevents you from using our services.
3. Refunds, if applicable, will be processed within 7 business days and credited back to the original payment method used for the purchase.
4. DigiLawyer reserves the right to refuse refund requests that do not meet our refund policy criteria or involve misuse or abuse of our services.
5. By using DigiLawyer's digital platform and services, you agree to abide by this Shipping, Complaints, Cancellations and Return/Refund Policy. We may update or modify this policy from time to time, and the latest version will be available on our website.